Privacy Policy

Effective Date: 01.01.2025

At All to Zone – All in One Service Private Limited (“Company”, “we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, or any of our services (collectively, the “Platform”).

By accessing or using the Platform, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Residential or service address
• Payment details (via third-party payment gateways)
• Government-issued ID (for verification, if required)

b. Non-Personal Information

• IP address
• Device type, OS, and browser type
• Usage data and interaction logs
• Location data (when location services are enabled)

c. Service Provider Information

• Business name and contact information
• Identification and qualification documents
• Background verification details

2. How We Use Your Information

We use your information to:

• Register and manage your account
• Process bookings and payments
• Communicate order updates, offers, and notifications
• Match users with relevant service providers
• Verify identity and prevent fraud
• Improve our services, platform functionality, and user experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share information with:

• Verified service providers to fulfill your booking
• Payment processors for secure transactions
• Third-party vendors for analytics, marketing, or technical support
• Government authorities if required by law or to protect legal rights
• Business transfers, in case of a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• SSL encryption
• Role-based access control
• Secure cloud storage
• Periodic audits and vulnerability assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve platform performance
• Remember user preferences
• Track and analyze user behavior on the site

You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing or request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at admin@alltozone.com

7. Retention of Data

We retain personal information as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

After the retention period, data is securely deleted or anonymized.

8. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from anyone under the age of 18. If we learn that we have collected personal data from a child, we will take steps to delete it.

9. Third-Party Links

Our Platform may contain links to third-party websites or apps. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Effective Date.” Continued use of our Platform after changes indicates acceptance.

11. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, contact us at:

All to Zone – All in One Service Private Limited

Email: admin@alltozone.com
Phone: +91 83000 14411